Shipping policy

Shipping Policy – Pranika

At Pranika, we aim to deliver your orders in a safe, timely, and reliable manner. Please read our shipping policy carefully to understand how your order is processed and delivered.

Order Processing Time

All orders are processed within 1–3 business days after order confirmation.
Orders are not shipped or delivered on Sundays or public holidays.
During high-demand periods (sales, festivals), processing may take slightly longer.

Shipping Locations

Currently, we ship across India.
International shipping is not available at the moment.

Shipping Charges

Shipping charges (if applicable) will be calculated and displayed at checkout.
Any promotional free shipping offers will be clearly mentioned on the website.

Estimated Delivery Time

Metro cities: 5–7 business days
Non-metro / remote areas: 7–10 business days

Delivery timelines may vary due to courier partner delays, weather conditions, or unforeseen circumstances.

Order Tracking

Once your order is shipped, you will receive a tracking link via SMS or email.
You can track your shipment using the provided tracking details.

Delivery Partners

We work with reliable courier partners to ensure safe and timely delivery of your orders.

Address Accuracy

Please ensure that the shipping address and contact details provided at checkout are correct.
Pranika will not be responsible for delays or non-delivery due to incorrect or incomplete address information.

Undelivered / Returned Orders

If an order is returned to us due to incorrect address, repeated delivery attempts, or refusal to accept, re-shipping charges may apply.
Refunds (if applicable) will be processed as per our Refund Policy.

Damaged or Missing Packages

If you receive a damaged package or if items are missing, please contact us within 48 hours of delivery with photos/videos for verification.
Claims raised after this period may not be accepted.